“We engaged Chicane as we were looking to upgrade our old legacy telephone system, look at options of saving money, whilst having all the features we still required, as we have reasonably complex setup. Chicane spent a lot of time listening and understanding our requirements and were very thorough in respect of going through our existing infrastructure. We were able to drill down what we were actually paying for, what lines were not being used, and where we could streamline how we utilise the new technology.
We have been very impressed with the whole Chicane team, who have been exceptional with pre-sale, management, installation and support.
We now use all benefits of Cloud technology and this has helped us hugely as a business, going forward it gives us much more flexibility in how we operate and communicate with our staff and clients.
The system has made a real difference to the office environment and knowing that the after-sales support is so good provides us with confidence moving forward.
We’re delighted with the outcome, the service and the support has been 1st Class.”
“My colleague Mark has got all systems plugged in, including the phones, and it’s has been seamless. I am really pleased with the outcome and everyone I have come into contact with from Chicane has been helpful and responsive. Apart from plugging them in we haven’t yet had time to explore the system – but Aaron gave Ricardo and I a good overview last week and I think the handsets will work out well. And the couple of questions I’ve had so far have been dealt with really quickly. I’ve no doubt we made the right choice going with your team, and am especially grateful given the amount of other things on my plate at the moment.”
“Chicane Internet LTD supplied us with our VOIP telephony system. This was installed in April 2013 and we have been extremely happy with the service received and product provided. Chicane is a local company to us and it is always nice to support local companies rather than their national counterparts especially where you receive an excellent personal service which is often lost at national level.”
“In the haulage industry many of our locations are located outside metropolitan areas. As such, providing a reliable, high speed internet connection with broadband has always been a problem for us. As our Business has grown, the demands on our infrastructure have increased, requiring fast reliable site-to-site connections and a stable platform for our VOIP services.
Chicane Internet helped us move away from unmanaged broadband service to a far more reliable platform, we now have a fully managed network comprising 100Mb/s fibre based leased lines at our data-centres and 10Mb/s leased lines at our major depots. Chicane Internet have provided us with an excellent service, always quick to help and go that extra mile!”
“Chicane Internet is one of, if not THE premier Internet Service Provider in East Anglia, with a reach far and wide across the whole of the UK. Nexus have been a Chicane partner since 2009, selling their full range of broadband and telephony products.
One of the major attractions for us is their UK based customer service. You’re guaranteed to get hold of a live, knowledgeable person on the end of the phone when you call, a refreshing change from a lot of other companies out there! For anyone looking to partner with an ISP, I would seriously consider Chicane Internet as your partner of choice.”
“We needed some some site specific advice and Chicane delivered an excellent service. The attention to detail and customer service were greatly appreciated. I highly recommend them.”
“Chicane support have been a great help with any issues we have had. The response time has been brilliant and we have had little downtime.”
“We have been a Chicane Partner for 6 years now and so far we have no complaints whatsoever. The Chicane team are always ready to assist and their support structure is exactly what we look for in an ISP. They are reliable and efficient and the Reseller commissions are fair and consistent.”